It Field Engineer

JEET ANALYTICS PTE. LTD.

Singapore, , Singapore
Sgd 2,500 - 3,500 / monthly pm
On-site
It equipment installation and configuration
Second-level hardware and software support
Windows 11, macos, and mobile device management
JEET ANALYTICS PTE. LTD. is seeking an IT Field Engineer responsible for installing, maintaining, and troubleshooting IT infrastructure. The role emphasizes providing technical support, documentation, and collaboration with cross-functional teams to ensure efficient IT operations

Job Summary

  • The service engineer is responsible for ensuring the smooth and efficient operation of IT systems and providing technical support to employees or clients.
  • The role involves providing on-site and remote support, managing incidents through the ServiceNow ticketing system, and supporting Windows 11, macOS, and mobile environments.
  • Field IT engineers may be required to work outside standard business hours, including evenings, weekends, and on-call availability to avoid disrupting business operations.

Matching Summary

Match Score: 85

JEET ANALYTICS PTE. LTD. is seeking an IT Field Engineer responsible for installing, maintaining, and troubleshooting IT infrastructure. The role emphasizes providing technical support, documentation, and collaboration with cross-functional teams to ensure efficient IT operations.

Salary

SGD 2,500 - 3,500 / Monthly

Skills & Requirements

Must-have

  • IT equipment installation and configuration
  • Second-level hardware and software support
  • Windows 11, macOS, and mobile device management
  • ServiceNow ticketing system usage
  • On-site and remote technical support
  • Troubleshooting and problem-solving skills

Nice-to-have

  • Excellent communication and interpersonal skills
  • Knowledge of safety protocols in field operations
  • Ability to work independently and manage time
  • Support for meeting and event systems
  • Customer complaint handling and resolution
  • Collaboration with cross-functional teams

Key Requirements

  • Experience with Windows 11 and macOS environments
  • Proficiency in diagnostic tools and equipment
  • Ability to manage incident, problem, and change processes
  • Availability for varied work hours including after-hours support

Work Rights

Not specified

Tailored Resume

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