Job Summary

• The focus of your role will be to support RBS management by coaching and training lenders to achieve outstanding customer and sales outcomes through improvements in lender capability.
• You will also need to ensure that lenders and Managers understand the compliance requirements and you will support them to be accountable for high quality lending outcomes.
• This role will give you the opportunity to understand the Retail Bank’s Lending Channels from a unique perspective.

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Skills & Requirements

Key Requirements

• Demonstrated experience in home lending
• Experience driving excellence in lending
• Advanced knowledge of CBA home loan processes
• Exceptional planning and time management
• Demonstrated leadership experience
• Demonstrated coaching experience
• Sound knowledge of sales and service methodology

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