Experience Specialist - Remote Position

WildPlay Element Parks

Victoria, Canada
Remote
Two years of recent customer service experience
Comfortable being on the telephone for significant portions of the day
Well-developed written and oral communication skills
WildPlay Element Parks is seeking an Experience Specialist for a remote position, primarily responsible for providing exceptional customer service and assisting guests in planning their visits to the park. The role requires strong communication skills and a proactive approach to enhance the guest experience. ###

Job Summary

  • WildPlay Headquarters is seeking dynamic individuals to join their team as Experience Specialists for the upcoming season.
  • The role involves answering phone calls, responding to online chats, making reservations, and fulfilling product orders like season passes.
  • Candidates must thrive on making people feel welcome and be comfortable spending significant portions of the day on the telephone.

Matching Summary

Match Score: 85

WildPlay Element Parks is seeking an Experience Specialist for a remote position, primarily responsible for providing exceptional customer service and assisting guests in planning their visits to the park. The role requires strong communication skills and a proactive approach to enhance the guest experience. ###

Skills & Requirements

Must-have

  • Two years of recent customer service experience
  • Comfortable being on the telephone for significant portions of the day
  • Well-developed written and oral communication skills

Nice-to-have

  • Awareness of tourism and attractions industry
  • Knowledge of local areas around Park locations
  • Experience using Microsoft Office and Office 365 tools
  • Experience using online reservation tools

Key Requirements

  • Two years of recent customer service or sales experience

Work Rights

Not specified

Tailored Resume

Cover Letter