Manager Field Service

Caterpillar Inc.

Edmonton, Canada
Base: $117,784.00 - $147,230.00; bonus/equity: not...
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Field service representative management
Turbomachinery issue resolution
Customer satisfaction achievement
** Caterpillar Inc. is seeking a Manager Field Service based in Edmonton, Canada, to oversee field representatives and ensure customer satisfaction. The role involves operational management, team leadership, and promoting sales growth, with a focus on compliance and service excellence. **

Job Summary

  • This role provides operational management and leadership to field representatives to ensure customer satisfaction is achieved.
  • The position involves planning assignments, dispatching staff for scheduled maintenance, and assisting in the resolution of turbomachinery issues.
  • Candidates must ensure all equipment activities comply with company guidelines, customer expectations, and government regulations.

Matching Summary

Match Score: 75

** Caterpillar Inc. is seeking a Manager Field Service based in Edmonton, Canada, to oversee field representatives and ensure customer satisfaction. The role involves operational management, team leadership, and promoting sales growth, with a focus on compliance and service excellence. **

Salary

Base: $117,784.00 - $147,230.00; Bonus/Equity: Not specified; Benefits: Compensation varies by individualized factors

Skills & Requirements

Must-have

  • Field Service Representative management
  • Turbomachinery issue resolution
  • Customer satisfaction achievement
  • Safety regulatory compliance
  • Work order approval and invoicing

Nice-to-have

  • Sales growth advisory skills
  • Conflict management capabilities
  • Resource mobilization expertise
  • Team motivation abilities

Key Requirements

  • Degree or equivalent experience desired
  • Knowledge of safety procedures in Oil and Gas
  • Experience in hiring and performance management

Work Rights

Visa sponsorship not available

Tailored Resume

Cover Letter