Pt Customer Experience Supervisor

TJ Maxx

Wilkes Barre Twp, PA, USA
Base: $13.00 to $13.50 ph; bonus/equity: not speci...
Not specified (assumed to be part-time with flexible scheduling)
Excellent customer experience
Loyalty programs promotion
Front of store operations
TJ Maxx is seeking a Part-Time Customer Experience Supervisor in Wilkes Barre Twp, PA, focused on ensuring an excellent customer experience while overseeing a team of associates. The position emphasizes leadership, training, and adherence to company values

Job Summary

  • Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store, ensuring prompt, courteous customer service and promotion of loyalty programs.
  • Role models outstanding customer service, creates a positive internal and external customer experience, and promotes a culture of honesty and integrity.
  • Benefits include associate discount, EAP, 401(k) associate contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off for those who meet service or hours requirements.

Matching Summary

Match Score: 75

TJ Maxx is seeking a Part-Time Customer Experience Supervisor in Wilkes Barre Twp, PA, focused on ensuring an excellent customer experience while overseeing a team of associates. The position emphasizes leadership, training, and adherence to company values.

Salary

Base: $13.00 to $13.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and potential for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance.

Skills & Requirements

Must-have

  • Excellent customer experience
  • Loyalty programs promotion
  • Front of store operations
  • POS coverage support
  • Shrink reduction goals

Nice-to-have

  • Positive internal and external experience
  • Honesty and integrity culture
  • Mentoring associates
  • Safety awareness promotion
  • Team player

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter