Job Summary

• Accountable for customer's overall success with Adobe, including renewals, adoption of Adobe solutions, customer health, and satisfaction.
• Act as a trusted Customer point of contact throughout the Customer’s lifecycle, define measurable success plan with clear outcomes, and ensure cohesive communication across internal and customer audiences at all levels.
• Contribute to the ongoing initiatives to continuously improve our approach to efficiently and effectively secure our customers success.

Matching Summary

Salary

Base: $161,700 - $234,150 (New York); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• 10+ years Customer Success experience
• Bachelor’s Degree and/or relevant work experience
• Consulting skills and trusted advisor experience
• Program Management within large organizations
• Leading executive meetings and workshops
• Account planning & customer success plans
• Leading executive C-level discussions

Work Rights