The job posting is for a CRM & SFE Specialist at Merck & Co., Inc. in Argentina, requiring expertise in CRM systems like Veeva and Salesforce to enhance Sales Force Effectiveness and omnichannel engagement. The role demands strong data governance, stakeholder management, and technical skills, with a focus on driving CRM adoption and system reliability
Job Summary
The CRM & SFE Specialist owns the CRM and Sales Force Effectiveness capability, ensuring system reliability, data quality, and compliant high-value usage across markets.
This hands-on role requires deep expertise in Veeva CRM, Salesforce, and Salesforce Marketing Cloud to support omnichannel engagement and efficient commercial execution.
The specialist acts as the local Subject Matter Expert, managing system configuration, tagging, taxonomy, and serving as the bridge between business users and IT.
Matching Summary
Match Score: 85
The job posting is for a CRM & SFE Specialist at Merck & Co., Inc. in Argentina, requiring expertise in CRM systems like Veeva and Salesforce to enhance Sales Force Effectiveness and omnichannel engagement. The role demands strong data governance, stakeholder management, and technical skills, with a focus on driving CRM adoption and system reliability.
Skills & Requirements
Must-have
Veeva CRM administration and configuration
Salesforce Marketing Cloud expertise
Sales Force Effectiveness (SFE) governance
Omnichannel engagement execution
Data quality and compliance management
IT Service Request management
Nice-to-have
Coaching mindset for user adoption
Analytical continuous improvement focus
Experience with multi-country stakeholders
Strong stakeholder relationship management
Solution-oriented working style
Key Requirements
Degree in Business, Marketing, IT, or related field
Proven experience in CRM administration (Salesforce or Veeva)
Experience in commercial operations or MarTech roles