It Service Desk Analyst

Hexcel

Parla, Spain
Not specified
Record and resolve service desk queries within sla targets
Set-up and installation of new pc hardware & software
Knowledge of pc hardware technology maintenance and repair
Hexcel is seeking an IT Service Desk Analyst for their Parla and Illescas locations in Spain. The role involves managing Service Desk queries, installing PC hardware and software, and performing routine IT administration tasks, requiring a strong background in IT support

Job Summary

  • Hexcel is the industry leader in the manufacturing of advanced composite materials including carbon fiber and honeycombs.
  • The selected individual will be responsible for recording and resolving Service Desk queries within SLA targets while monitoring the system.
  • Candidates must have a minimum of 5 years of IT support experience and knowledge of PC hardware and Windows OS.

Matching Summary

Match Score: 85

Hexcel is seeking an IT Service Desk Analyst for their Parla and Illescas locations in Spain. The role involves managing Service Desk queries, installing PC hardware and software, and performing routine IT administration tasks, requiring a strong background in IT support.

Skills & Requirements

Must-have

  • Record and resolve Service Desk queries within SLA targets
  • Set-up and installation of new PC hardware & software
  • Knowledge of PC hardware technology maintenance and repair
  • Knowledge of current Windows OS applications servers and workstations

Nice-to-have

  • Effective logical problem-solving abilities
  • Capability to use initiative for recurring problems
  • Culture of continuous improvement environment

Key Requirements

  • High School Diploma or GED required
  • Minimum of 5 years of IT support experience
  • Eligible to work in Spain

Work Rights

Must be eligible to work in Spain

Tailored Resume

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