Guest Service Agent (front Office): Darlington Beach Resort
NRMA
Arrawarra, Australia
On-site
Outstanding customer service skills
Warm smile and upbeat personality
Handle incoming calls with confidence
NRMA is seeking a Guest Service Agent for its Darlington Beach Resort in Arrawarra, Australia. The role involves providing exceptional customer service to guests in a casual, hands-on environment, with opportunities for career growth and various employee benefits
Job Summary
Create an impact and leave lasting impressions in this hands‑on, guest‑facing role.
In this casual role, you’ll delight our guests with your warm smile, upbeat personality and ability to think on your feet.
At the NRMA we aren’t just about discounts (although you do get these too).
Matching Summary
Match Score: 85
NRMA is seeking a Guest Service Agent for its Darlington Beach Resort in Arrawarra, Australia. The role involves providing exceptional customer service to guests in a casual, hands-on environment, with opportunities for career growth and various employee benefits.
Skills & Requirements
Must-have
Outstanding customer service skills
Warm smile and upbeat personality
Handle incoming calls with confidence
Check-in and check-out guests efficiently
Collaborative, team-focused attitude
Nice-to-have
Passion and enthusiasm
Ability to think on your feet
Hospitality experience highly regarded
Key Requirements
Experience in Reception, Front Office, Administration, Sales or Customer Service
Park Management System knowledge (Newbook and/or RMS preferred but not essential)