Enterprise Customer Success Manager (korean Speaking)

teramind.co

Philippines
**
Professional-level fluency in korean and english
5+ years b2b customer-facing experience
Experience with hubspot and churnzero
** Teramind is seeking a Korean-speaking Enterprise Customer Success Manager in the Philippines to ensure strategic partnerships and maximize value for their largest customers. The role entails onboarding, customer advocacy, and relationship management to drive product adoption and retention. **

Job Summary

  • You will serve as a strategic partner and trusted advisor to the company's largest enterprise customers.
  • The role involves driving product adoption, managing renewals, and identifying upsell opportunities within assigned accounts.
  • Success requires collaborating with internal teams like Sales, Support, and Product to ensure seamless customer experiences.

Matching Summary

Match Score: 75

** Teramind is seeking a Korean-speaking Enterprise Customer Success Manager in the Philippines to ensure strategic partnerships and maximize value for their largest customers. The role entails onboarding, customer advocacy, and relationship management to drive product adoption and retention. **

Skills & Requirements

Must-have

  • Professional-level fluency in Korean and English
  • 5+ years B2B customer-facing experience
  • Experience with HubSpot and ChurnZero

Nice-to-have

  • Experience in the cybersecurity industry
  • Strong technical product understanding
  • Willingness to roll up sleeves

Key Requirements

  • 5+ years in B2B Customer Success or Account Management
  • Fluency in Korean and English (written and spoken)
  • Experience with subscription renewal management

Work Rights

Not specified

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