Our team optimizes capacity across operations sites that help minimize customer wait time and variable costs
Job Summary
Our team optimizes capacity across operations sites that help minimize customer wait time and variable costs.
We build forecasting models and optimization tools that help predict capacity requirement for both live and non-live channels.
The successful candidate will work with multiple stakeholders to drive strategy to optimize resource utilization, reduce organizational costs and increase our associate experience.
Matching Summary
Our team optimizes capacity across operations sites that help minimize customer wait time and variable costs.
Skills & Requirements
Must-have
global network planning
forecasting models
optimization tools
data collection and analysis
resource utilization optimization
demand/supply/capacity planning
Nice-to-have
entrepreneurial culture
transparent customer relationships
frugality with creativity
fast-paced environment
Key Requirements
Analytical background
Demonstrated ability to think broadly and strategically
Experience in problem-solving situations
Experience in managing global network planning
Experience in building forecasting models and optimization tools