Customer Service Specialist

Johnson & Johnson Innovative Medicine

Bogotá, Colombia
Customer relationship management
Bilingual spanish and english
Order processing and tracking
The customer service specialist is responsible for managing customer interactions, inquiries, and requests

Job Summary

  • The customer service specialist is responsible for managing customer interactions, inquiries, and requests.
  • This role involves a multifaceted approach to customer support, problem-solving, and active involvement in process enhancement.
  • Johnson & Johnson provides an inclusive work environment where each person is considered as an individual.

Matching Summary

The customer service specialist is responsible for managing customer interactions, inquiries, and requests.

Skills & Requirements

Must-have

  • Customer Relationship Management
  • Bilingual Spanish and English
  • Order processing and tracking

Nice-to-have

  • Continuous Improvement
  • Project Management
  • Analytics & Problem Solving

Key Requirements

  • Bilingual in Spanish and English
  • Experience in customer service
  • Proficiency in MS Office and SAP

Work Rights

Not specified

Tailored Resume

Cover Letter