Operations & Customer Support Executive

GENTLE DINING PTE. LTD.

Singapore
Onsite
Coordinate daily operations workflows
Manage production orders and schedules
Monitor inventory levels and conduct audits
GENTLE DINING PTE. LTD. is seeking an Operations & Customer Support Executive to enhance operational processes and deliver outstanding customer service in Singapore. The role involves coordinating daily operations, managing production orders, overseeing inventory, and handling customer inquiries to ensure high satisfaction levels

Job Summary

  • The role is critical for ensuring efficient operational processes and delivering exceptional customer service.
  • Responsibilities include coordinating daily operations, managing production orders, and maintaining inventory accuracy.
  • The position requires strong organizational skills and proficiency with Microsoft Office and CRM software.

Matching Summary

Match Score: 85

GENTLE DINING PTE. LTD. is seeking an Operations & Customer Support Executive to enhance operational processes and deliver outstanding customer service in Singapore. The role involves coordinating daily operations, managing production orders, overseeing inventory, and handling customer inquiries to ensure high satisfaction levels.

Skills & Requirements

Must-have

  • Coordinate daily operations workflows
  • Manage production orders and schedules
  • Monitor inventory levels and conduct audits
  • Handle customer inquiries and complaints
  • Maintain accurate operational records

Nice-to-have

  • Proactive and adaptable mindset
  • Strong organizational and communication skills
  • Customer-oriented service approach
  • Ability to work independently and in teams
  • Focus on continuous process improvement

Key Requirements

  • Diploma in related field
  • Previous experience in sales administration or customer service preferred
  • Proficiency in Microsoft Office and accounting software

Work Rights

Not specified

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