Customer Success Managers build trusted business partnerships between customers and Home Building and Supply Facilities to provide value-added services, supporting sustainable growth and brand loyalty
Job Summary
Customer Success Managers build trusted business partnerships between customers and Home Building and Supply Facilities to provide value-added services, supporting sustainable growth and brand loyalty.
Key responsibilities include creating market and product strategy, executing sales growth, managing inventory, and overseeing training in technology, social media, and service processes.
Clayton offers competitive benefits including flexible health packages, 401K programs with company matching, paid parental leave, tuition reimbursement, and paid time for volunteering.
Matching Summary
Customer Success Managers build trusted business partnerships between customers and Home Building and Supply Facilities to provide value-added services, supporting sustainable growth and brand loyalty.
Skills & Requirements
Must-have
Build trusted business partnerships
Improve collective business through training
Create efficiencies in product and inventory
Elevate housing and industry perceptions
Proactively face challenges
Create engagement and awareness
Nice-to-have
Passionate, positive, eager to learn
World-class customer experience
Encouraging culture, work/life balance
Holistic wellness programs
Key Requirements
Associate's degree preferred
3+ years of experience
Excellent communication skills
High integrity and ethics
Attention to detail, organizational, analytical skills