Technical Support Specialist - Washu Medicine It

Washington University in St. Louis

St. Louis, Missouri, US
Base: $23.37 - $36.19 / hourly; bonus/equity: not ...
Not specified
Desktop computer systems support
Enterprise office technologies
Tier 1 high volume call center
Washington University in St. Louis is seeking a Technical Support Specialist to provide desktop support for its staff, faculty, and students. The role involves resolving technical issues in a high-volume call center environment and requires at least two years of experience in desktop support

Job Summary

  • Provides daily support for the computing desktop, including operating system, software installation and maintenance, and hardware.
  • Acts as the front-facing support liaison for all desktop-related support issues and provides support documentation for Tier 1.
  • Offers competitive benefits including vacation, holidays, sick time, health insurance, Metro transit U-Pass, and a 403(b) Retirement Savings Plan.

Matching Summary

Match Score: 75

Washington University in St. Louis is seeking a Technical Support Specialist to provide desktop support for its staff, faculty, and students. The role involves resolving technical issues in a high-volume call center environment and requires at least two years of experience in desktop support.

Salary

Base: $23.37 - $36.19 / Hourly; Bonus/Equity: Not specified; Benefits: Competitive health insurance, U-Pass, 403(b) plan

Skills & Requirements

Must-have

  • desktop computer systems support
  • enterprise office technologies
  • Tier 1 high volume call center
  • operating system software hardware networking support
  • respond to assigned tickets

Nice-to-have

  • highly motivated individuals
  • core mission and guiding principles
  • collaboration with technical areas
  • front-facing support liaison

Key Requirements

  • High school diploma or equivalent
  • 2 Years Providing Desktop Support
  • Associate degree (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter