Customer Service Advisor | S1 | Everyday Banking | Belfast

SANTANDER CONSUMER BANK S.p.A

Belfast, United Kingdom
Base: £25,000; bonus/equity: not specified; benefi...
Hybrid
First point of contact for customers
Provide immediate and empathetic support
Handle day-to-day transactions and queries
Santander is evolving into a technology-driven organisation with people at the heart of this journey

Job Summary

  • Santander is evolving into a technology-driven organisation with people at the heart of this journey.
  • This role involves acting as the first point of contact, providing immediate and empathetic support over the phone in a high-volume environment.
  • The company offers competitive rewards, comprehensive benefits including pension and holiday, and global growth opportunities.

Matching Summary

Santander is evolving into a technology-driven organisation with people at the heart of this journey.

Salary

Base: £25,000; Bonus/Equity: Not specified; Benefits: £500 annual cash allowance plus holiday, healthcare, pension, protection, share plans, product discounts

Skills & Requirements

Must-have

  • First point of contact for customers
  • Provide immediate and empathetic support
  • Handle day-to-day transactions and queries
  • Update customer records accurately
  • Build strong customer relationships
  • Deliver a great customer experience

Nice-to-have

  • Flexible and can-do attitude
  • Think customer and share ideas
  • Embrace variety and multi-skilled environment
  • Go above-and-beyond for customers

Key Requirements

  • Right to work in the UK

Work Rights

Must have the right to work in the UK

Tailored Resume

Cover Letter