Royal Service Supervisor

Hotel Chadstone Melbourne MGallery

Cádiz, Spain
Base: competitive salary; bonus/equity: not specif...
On-site
Guest relations and royal service supervision
Room allocation and stock management
Operational systems expertise (alice, rainbow, sevenrooms, hudini)
Fairmont La Hacienda offers a luxury resort experience with exclusive amenities and breathtaking sea views in southern Spain

Job Summary

  • Fairmont La Hacienda offers a luxury resort experience with exclusive amenities and breathtaking sea views in southern Spain.
  • The Royal Service Supervisor will lead and train teams to deliver consistent luxury guest experiences aligned with Fairmont brand standards.
  • Employees benefit from competitive salary and benefits, discounted hotel and F&B rates, and opportunities for growth through learning programs.

Matching Summary

Fairmont La Hacienda offers a luxury resort experience with exclusive amenities and breathtaking sea views in southern Spain.

Salary

Base: Competitive Salary; Bonus/Equity: Not specified; Benefits: Discounted hotel rooms and food and beverage rates, learning programs

Skills & Requirements

Must-have

  • Guest Relations and Royal Service supervision
  • Room allocation and stock management
  • Operational systems expertise (ALICE, Rainbow, SevenRooms, Hudini)
  • VIP guest communication management
  • Training and onboarding delivery
  • Fluency in English and Spanish

Nice-to-have

  • Luxury hotel environment experience
  • Strong organizational and planning skills
  • Advanced office tools proficiency
  • Experience with online reputation platforms
  • Coaching and mentoring skills

Key Requirements

  • Minimum 2 years experience in Front Office or Guest Relations
  • Experience in training or coaching roles
  • Advanced knowledge of hospitality operational systems
  • Fluency in English and Spanish
  • EU citizenship or valid work permit for Spain

Work Rights

Must be EU citizen or have valid work permit for Spain

Tailored Resume

Cover Letter