Not specified; not specified; comprehensive custom...
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3 years of work experience in benefits field
Saas experience asset
Exceptional problem-solving skills
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TELUS Health is seeking a Benefits Administrator to manage client inquiries related to benefits and software, emphasizing problem-solving and client relationship management. The role requires strong communication skills and the ability to collaborate with both clients and internal teams in a dynamic environment.
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Job Summary
The role involves taking ownership of investigating, diagnosing, and resolving clients' technical and customer service-related benefits questions.
Employees will act as a liaison between clients, support teams, and configuration/implementation teams while adhering to strict SLAs.
The company offers a comprehensive benefits package including paid vacation, well-being days, and a mental health support account.
Matching Summary
Match Score: 75
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TELUS Health is seeking a Benefits Administrator to manage client inquiries related to benefits and software, emphasizing problem-solving and client relationship management. The role requires strong communication skills and the ability to collaborate with both clients and internal teams in a dynamic environment.
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Salary
Not specified; Not specified; Comprehensive customizable benefits package including RRSP, TFSA, and DC pension plan
Skills & Requirements
Must-have
3 years of work experience in Benefits field
SaaS experience asset
Exceptional problem-solving skills
Excellent written and verbal communication
Microsoft Office proficiency
Microsoft SQL script knowledge
Nice-to-have
Bilingual French and English required
Advanced English knowledge
Experience with Microsoft SQL script
Ability to handle urgent priority issues
Coaching and mentoring junior staff
Participating in special projects
Key Requirements
Minimum 3 years of work experience in the Benefits field
University or college diploma in business administration or equivalent