Director - Global Process Owner

Dexcom Corporation

13+ years relevant experience
8+ years people management
Fda/iso 13485 compliance expertise
The role involves architecting and owning the end-to-end technical support process for Dexcom globally to deliver measurable business impact

Job Summary

  • The role involves architecting and owning the end-to-end technical support process for Dexcom globally to deliver measurable business impact.
  • Candidates must demonstrate a strong track record in driving Design for Reliability & Governance with robust controls and auditability.
  • The position offers a front-row seat to life-changing CGM technology and growth opportunities on a global scale within an innovative organization.

Matching Summary

The role involves architecting and owning the end-to-end technical support process for Dexcom globally to deliver measurable business impact.

Skills & Requirements

Must-have

  • 13+ years relevant experience
  • 8+ years people management
  • FDA/ISO 13485 compliance expertise
  • ServiceNow Salesforce Genesys platforms
  • AI and automation implementation

Nice-to-have

  • Customer obsession culture
  • Strategic operator mindset
  • Executive presence skills
  • Reliability by design approach
  • Global team leadership

Key Requirements

  • Bachelor's Degree required
  • 13 years of relevant experience
  • 8 years of people management experience
  • Knowledge of HIPAA and GDPR regulations

Work Rights

Not specified

Tailored Resume

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