Customer Banking Specialist - St Marys

CBA New Digital Businesses Pty

St Marys, AU
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Customer banking needs
Home loans and business banking
Financial health checks
** The Customer Banking Specialist position at CBA New Digital Businesses in St Marys offers a part-time role focused on delivering exceptional customer service in a retail banking environment. The ideal candidate will support customers with their banking needs, including loans and financial advice, while working a predetermined roster. **

Job Summary

  • As the Customer Banking Specialist in our St Marys Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 75

** The Customer Banking Specialist position at CBA New Digital Businesses in St Marys offers a part-time role focused on delivering exceptional customer service in a retail banking environment. The ideal candidate will support customers with their banking needs, including loans and financial advice, while working a predetermined roster. **

Skills & Requirements

Must-have

  • customer banking needs
  • home loans and business banking
  • financial health checks
  • in-branch technology and digital banking
  • risk-adverse culture

Nice-to-have

  • articulate financial terms clearly
  • holistic customer solutions
  • building a career with CommBank

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask the right questions and find solutions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter