Dutch Customer Service Associate

Concentrix

Cape Town, South Africa
Base: r20 749; benefits: medical aid, pension fund...
Dutch verbal communication
International call centre experience
Work shifts aligned to uk business hours
Take ownership of high profile, escalated cases from beginning to resolution and manage work orders within business SLAs

Job Summary

  • Take ownership of high profile, escalated cases from beginning to resolution and manage work orders within business SLAs.
  • Proactively offer solutions to any issues or concerns that customers might face while consistently applying agreed behavioural and compliance standards.
  • Benefit from a monthly salary of R20 749, medical aid, pension fund, subsidised transport, and group life cover.

Matching Summary

Take ownership of high profile, escalated cases from beginning to resolution and manage work orders within business SLAs.

Salary

Base: R20 749; Benefits: Medical aid, Pension Fund, Subsidised transport, Group life cover

Skills & Requirements

Must-have

  • Dutch verbal communication
  • international Call Centre experience
  • work shifts aligned to UK business hours
  • information security responsibility

Nice-to-have

  • self-motivated and highly responsible
  • support each other’s success and well-being
  • creative and innovative technology environment

Key Requirements

  • minimum of 6 months international Call Centre experience
  • Passed Grade 12
  • Ability to work shifts aligned to UK business hours
  • Proficient in Dutch verbal communication

Work Rights

Legally authorised to work in SA

Tailored Resume

Cover Letter