Airbus Defence and Space is seeking a Client Support Engineer in Telecommunications to join their Customer Services team, focusing on providing technical assistance for secure communication networks. The ideal candidate should have at least five years of experience in IT, networking, or telecommunications, with strong technical skills and a customer-oriented mindset
Job Summary
The role involves providing Level 2 technical support for secure telecommunications solutions based on Tactilon® AGNET.
Candidates will be responsible for incident identification, escalation to Level 3, and validating resolutions with major clients.
The position offers a comprehensive benefits package including financial incentives, health coverage, and access to over 10,000 e-formations.
Matching Summary
Match Score: 85
Airbus Defence and Space is seeking a Client Support Engineer in Telecommunications to join their Customer Services team, focusing on providing technical assistance for secure communication networks. The ideal candidate should have at least five years of experience in IT, networking, or telecommunications, with strong technical skills and a customer-oriented mindset.
Salary
Attractive salary; Participation and profit-sharing agreements; Employee stock ownership plan
Skills & Requirements
Must-have
5 years minimum IT/network experience
Linux and IP network architecture knowledge
Incident management and ITIL processes
Virtualization environments (VMware, Kubernetes)
Android OS and web environment management
Prometheus supervision tools usage
Nice-to-have
MCX software and PMR networks knowledge
Tetra, Tetrapol, P25 system familiarity
Security hardening and encryption concepts
Willingness to work on-call shifts
Strong client orientation under pressure
Key Requirements
Minimum 5 years experience in IT or Telecommunications