Customer Service Representative

Troy and Heights Animal Hospital

Troy, MI, United States
Base: $17.00ph; bonus/equity: not specified; benef...
On-site
Greet clients and patients
Schedule appointments and manage phone calls
Assist with check-in/check-out and payment processing
Troy and Heights Animal Hospital is seeking a Client Service Representative (CSR) who is passionate about animals and thrives in a supportive team environment. The ideal candidate will possess strong communication skills, customer service experience, and a compassionate nature

Job Summary

  • Greet clients and patients with warmth and professionalism, schedule appointments, manage phone calls, and assist with check-in/check-out and payment processing.
  • Support the technical team by keeping things running smoothly and help create a calm, welcoming experience for pets and their people.
  • Offers competitive pay starting at $17.00/hr, PTO, paid sick leave, employee pet care discounts, 401K with matching, and comprehensive insurance benefits.

Matching Summary

Match Score: 85

Troy and Heights Animal Hospital is seeking a Client Service Representative (CSR) who is passionate about animals and thrives in a supportive team environment. The ideal candidate will possess strong communication skills, customer service experience, and a compassionate nature.

Salary

Base: $17.00/hr; Bonus/Equity: Not specified; Benefits: PTO, Paid Sick Leave, Employee Pet Care Discounts, 401K with matching, Medical, Dental and Vision Insurance, Life insurance, Short- and Long-Term Disability, Continuing Education Opportunities

Skills & Requirements

Must-have

  • Greet clients and patients
  • Schedule appointments and manage phone calls
  • Assist with check-in/check-out and payment processing
  • Support the technical team
  • Create a calm, welcoming experience

Nice-to-have

  • Love animals and people
  • Supportive team environment
  • Positive, respectful workplace culture
  • Genuine love for animals

Key Requirements

  • Customer service experience
  • Veterinary or medical background preferred
  • Friendly, reliable, and compassionate team player
  • Strong communication and multitasking skills

Work Rights

Not specified

Tailored Resume

Cover Letter