Patient Service Representative Scheduler - Landon Center On Aging Clinic
Kansashealthsystem
High-volume telephone call handling
Scheduling using epic cadence
Patient registration and insurance verification
The Patient Service Representative Scheduler is a critical member of the physician's care team responsible for creating a seamless patient experience within an ambulatory clinic
Job Summary
The Patient Service Representative Scheduler is a critical member of the physician's care team responsible for creating a seamless patient experience within an ambulatory clinic.
This role involves scheduling appointments, assisting with MyChart and EMR requests, and supporting front desk functions as needed.
The position supports patient experience initiatives and requires effective communication with providers and clinical teams.
Matching Summary
The Patient Service Representative Scheduler is a critical member of the physician's care team responsible for creating a seamless patient experience within an ambulatory clinic.
Skills & Requirements
Must-have
High-volume telephone call handling
Scheduling using Epic Cadence
Patient registration and insurance verification
MyChart activation and support
Medical record navigation
Compliance with regulatory standards
Nice-to-have
Experience in call center environment
Knowledge of medical terminology
Participation in patient experience initiatives
Ability to work in multiple clinic locations
Strong communication with care teams
Key Requirements
High School Graduate or GED
1+ years customer service in healthcare or contact center
Fluent English
Basic computer skills including Microsoft Office
Preferred college coursework towards Associate’s or Bachelor’s degree