Responsible for managing and providing oversight for enterprise laboratory-wide service programs at assigned customer sites
Job Summary
Responsible for managing and providing oversight for enterprise laboratory-wide service programs at assigned customer sites.
Collaborates with the Agilent Enterprise Sales team to develop sales opportunities and design enterprise-level support programs to meet customer needs.
This job has a full time weekly schedule and includes the option to work remotely.
Matching Summary
Responsible for managing and providing oversight for enterprise laboratory-wide service programs at assigned customer sites.
Skills & Requirements
Must-have
Laboratory instrumentation services support
Enterprise-level support program management
Cross-functional collaboration
Customer relationship management
Program and project management
Microsoft Office proficiency
English and local language proficiency
Nice-to-have
Customer first mindset
Creative problem solving
Leadership capabilities
Third party service provider management
Familiarity with industry regulatory requirements
Data literacy and insight development
Adaptability in situational assessment
Key Requirements
Minimum four-year university degree in scientific field or equivalent experience
5 to 7 years laboratory instrumentation services support or consultative sales experience