Not specified; not specified; benefits include 30 ...
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Fluent german and english language skills
Experience in customer service or technical support
Knowledge of sap or salesforce crm systems
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Viessmann Climate Solutions, part of Carrier Global Corporation, is seeking a Customer Service Manager in Berlin to enhance customer experience and maintain high service quality. The role requires strong communication skills and experience in customer service or technical support, with proficiency in SAP or Salesforce being essential.
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Job Summary
This role serves as the central interface for customer data and communication processes within Viessmann Climate Solutions.
The position involves acting as the first point of contact for end customers regarding invoices, contracts, and technical issues.
Employees benefit from 30 days of paid vacation, exclusive product discounts, and a modern office environment in Berlin.
Matching Summary
Match Score: 75
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Viessmann Climate Solutions, part of Carrier Global Corporation, is seeking a Customer Service Manager in Berlin to enhance customer experience and maintain high service quality. The role requires strong communication skills and experience in customer service or technical support, with proficiency in SAP or Salesforce being essential.
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Salary
Not specified; Not specified; Benefits include 30 days paid vacation, product discounts, and employee meals
Skills & Requirements
Must-have
Fluent German and English language skills
Experience in customer service or technical support
Knowledge of SAP or Salesforce CRM systems
Nice-to-have
Structured and independent working style
Service-oriented and solution-focused mindset
Passion for energy transition and sustainability
Key Requirements
Fluent German and English required
Prior experience in customer service or technical support