Gbs Customer Service Representative

Ibstock

Handle incoming customer calls professionally
Update pick-up arrangements and tracking
Identify and record customer concerns
The role involves understanding UPS service, products, systems, and procedures to handle various customer enquiries

Job Summary

  • The role involves understanding UPS service, products, systems, and procedures to handle various customer enquiries.
  • Employees are expected to update pick-up arrangements, manage supply requests, and track shipments in a professional manner.
  • The position offers the opportunity to work within a Fortune Global 500 organization known for its rewarding culture.

Matching Summary

The role involves understanding UPS service, products, systems, and procedures to handle various customer enquiries.

Skills & Requirements

Must-have

  • Handle incoming customer calls professionally
  • Update pick-up arrangements and tracking
  • Identify and record customer concerns

Nice-to-have

  • Unique combination of skill and passion
  • Drive to lead self or teams
  • Rewarding culture with talented teams

Work Rights

Not specified

Tailored Resume

Cover Letter