Not specified; not specified; competitive compensa...
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5+ years technical support experience
Hands-on data quality and pipeline tools
Linux, relational and non-relational databases
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Collibra is seeking an Enterprise Customer Support Engineer to join their remote support team in Australia, focusing on complex product issues and customer escalations. The role requires extensive technical support experience, particularly in data quality and cloud platforms, while promoting a customer-centric approach.
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Job Summary
The role involves taking the lead on complex customer escalations across all regions and liaising with developers to resolve issues.
Collibra prioritizes the customer as their 'True North' and seeks a subject matter expert to drive excellence in their support team.
The position includes participating in on-call rotations and providing structured technical training to enhance the global support organization.
Matching Summary
Match Score: 75
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Collibra is seeking an Enterprise Customer Support Engineer to join their remote support team in Australia, focusing on complex product issues and customer escalations. The role requires extensive technical support experience, particularly in data quality and cloud platforms, while promoting a customer-centric approach.
**
Salary
Not specified; Not specified; Competitive compensation and health coverage mentioned
Skills & Requirements
Must-have
5+ years technical support experience
Hands-on Data Quality and Pipeline tools
Linux, relational and non-relational databases
Cloud platforms and REST/JSON API integration
Kubernetes, Spark, and Hadoop expertise
Nice-to-have
Customer-focused mindset with True North philosophy
Knowledge of data governance and stewardship processes
Experience with enterprise security solutions like LDAP