Seasonal Customer Service Representative (remote)

Aspira

Dallas, TX, United States
Base: $15.00 ph; bonus/equity: not specified; bene...
On-site
Respond to inbound and outbound calls
Assist customers with reservations and inquiries
Document customer interactions accurately
The Aspira Customer Service Center is a fast-paced, customer-focused environment that delivers 24/7/365 support to customers across the US and Canada

Job Summary

  • The Aspira Customer Service Center is a fast-paced, customer-focused environment that delivers 24/7/365 support to customers across the US and Canada.
  • As a Seasonal Customer Service Representative, you’ll be the voice of Aspira helping customers navigate their questions, complete reservations, and feel confident in their experience.
  • This role plays a critical part in building customer trust, satisfaction, and long-term loyalty through exceptional service.

Matching Summary

The Aspira Customer Service Center is a fast-paced, customer-focused environment that delivers 24/7/365 support to customers across the US and Canada.

Salary

Base: $15.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Respond to inbound and outbound calls
  • Assist customers with reservations and inquiries
  • Document customer interactions accurately
  • Update customer accounts and system information
  • Meet individual KPIs and support department goals

Nice-to-have

  • Professional, calm demeanor
  • Listen attentively and demonstrate empathy
  • Build rapport with customers
  • Contribute to a positive team environment

Key Requirements

  • Strong customer service skills
  • Proficient in following scripts
  • Demonstrates ownership and accountability

Work Rights

Not specified

Tailored Resume

Cover Letter