Customer Service - Ups Healthcare (categoria Protetta)

UPS Healthcare Italia

Passo Corese, Italy
Interface with client companies
Manage product recalls and returns
Optimize communication between entities
You will be the interface and first point of contact with client companies and their customers, providing detailed explanations for any issues encountered

Job Summary

  • You will be the interface and first point of contact with client companies and their customers, providing detailed explanations for any issues encountered.
  • You will utilize company IT systems for order entry, verify order transmission, and manage outbound shipments, removing obstacles in order processing.
  • You will manage product recalls and returns, handle customs procedures for imported goods, and optimize communication between all involved parties.

Matching Summary

You will be the interface and first point of contact with client companies and their customers, providing detailed explanations for any issues encountered.

Skills & Requirements

Must-have

  • interface with client companies
  • manage product recalls and returns
  • optimize communication between entities
  • monitor carrier performance
  • manage customs practices

Nice-to-have

  • dynamic work environment
  • continuous training opportunities
  • internal promotion policy
  • team collaboration

Key Requirements

  • High school diploma
  • 2 years experience in pharma or pharma logistics
  • Warehouse process experience
  • Knowledge of DGR and dangerous goods
  • Proficient Excel skills
  • Data analysis and database management
  • Good English oral and written skills

Work Rights

Belonging to protected categories

Tailored Resume

Cover Letter