Service Advisor

Hastings Deering

Brisbane, Queensland, Australia
Base: competitive salary pyckage with yearly revie...
Frontline service experience
Microsoft ax proficiency
Customer service focus
Hastings Deering is one of the top 5 Caterpillar dealerships globally, offering competitive salary packages and career development opportunities

Job Summary

  • Hastings Deering is one of the top 5 Caterpillar dealerships globally, offering competitive salary packages and career development opportunities.
  • The Service Advisor role involves delivering cost-effective support, maintaining customer relationships, and managing job performance and scheduling.
  • Employees benefit from health and wellbeing programs, paid parental leave, insurance benefits, and a positive team culture with regular social events.

Matching Summary

Hastings Deering is one of the top 5 Caterpillar dealerships globally, offering competitive salary packages and career development opportunities.

Salary

Base: Competitive salary package with yearly reviews; Bonus/Equity: Not specified; Benefits: Health and wellbeing support, paid parental leave, insurance benefits, free on-site parking

Skills & Requirements

Must-have

  • Frontline service experience
  • Microsoft AX proficiency
  • Customer service focus
  • Workplace health and safety commitment
  • Labour allocation and scheduling

Nice-to-have

  • Mentorship and leadership development
  • Team collaboration and culture
  • Knowledge of Caterpillar machinery
  • Ability to work under pressure
  • Power BI computing skills

Key Requirements

  • Relevant trade qualification or extensive industry experience
  • Experience in heavy mining and construction service
  • Proficiency with Microsoft AX and Power BI
  • Strong customer communication skills
  • Commitment to workplace health and safety

Work Rights

Not specified

Tailored Resume

Cover Letter