End User Technology Agent

Apexgroup Inc

Not specified; not specified; education support, s...
Fully remote
Windows 10/11 configuration and support
Microsoft intune and active directory expertise
Office 365 and windows 365 infrastructure management
The role serves as the onsite contact for local users interacting with Apex Group IT across desktop, telephony, networking, and business applications

Job Summary

  • The role serves as the onsite contact for local users interacting with Apex Group IT across desktop, telephony, networking, and business applications.
  • Responsibilities include providing L2/L3 support, managing IT asset inventory, deploying equipment for new starters, and supporting video conferencing solutions.
  • The company offers a favourable salary, education support, sponsorship, and in-house training programs within a passionate global network.

Matching Summary

The role serves as the onsite contact for local users interacting with Apex Group IT across desktop, telephony, networking, and business applications.

Salary

Not specified; Not specified; Education support, sponsorship, and in-house training programs included

Skills & Requirements

Must-have

  • Windows 10/11 configuration and support
  • Microsoft Intune and Active Directory expertise
  • Office 365 and Windows 365 infrastructure management
  • Video conference and meeting room solution support
  • Network cabling, patching, and physical networking basics
  • 4-6 years of related IT operational experience

Nice-to-have

  • Experience improving SOPs and process documentation
  • Ability to work independently under tight deadlines
  • Strong listening and questioning interpersonal skills
  • Vendor management for office IT solutions
  • Hands-on laptop and desktop hardware repair skills

Key Requirements

  • University degree or BAC+2/3 in IT discipline
  • Minimum 4-6 years of related work experience
  • Mandatory professional qualification not specified in text

Work Rights

Not specified

Tailored Resume

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