The role serves as the single point of contact for clients from post-sale through initial payroll processing before transitioning to the Client Services Team
Job Summary
The role serves as the single point of contact for clients from post-sale through initial payroll processing before transitioning to the Client Services Team.
Candidates must develop strong relationships by becoming experts in the Heartland Payroll System and ensuring accurate account builds compared to previous systems.
Acrisure offers a comprehensive benefits suite including immediate 401(k) vesting, paid parental leave, and wellness resources to support employee growth.
Matching Summary
The role serves as the single point of contact for clients from post-sale through initial payroll processing before transitioning to the Client Services Team.
Skills & Requirements
Must-have
Heartland Payroll System expertise
Post-sale client engagement
Compliance and regulatory knowledge
Technical aptitude for self-service options
Portfolio account management
Nice-to-have
Entrepreneur-spirited work environment adaptability
Strong empathy and client-centric mentality
Self-directed problem solving skills
High personal accountability for metrics
Cross-functional partnership abilities
Key Requirements
High school diploma or equivalent
2+ years experience in Operations or Sales Support