Asesor De Atencion Al Cliente Llamadas Telefónicas

Concentrix

Lima, Peru
Inbound and outbound calls
Customer order processing
Product and service knowledge
The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services

Job Summary

  • The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services.
  • This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.
  • Ensure that the service provided to our customers meets contractual sales objectives and other key performance indicators (‘KPI’).

Matching Summary

The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services.

Skills & Requirements

Must-have

  • Inbound and outbound calls
  • Customer order processing
  • Product and service knowledge
  • Sales objectives achievement
  • Professional customer interaction

Nice-to-have

  • Customer satisfaction focus
  • Empathy and active listening
  • Adaptable to change
  • Team player
  • Attention to detail

Key Requirements

  • High school diploma
  • 3-6 months sales experience preferred
  • Effective communication skills
  • Basic computer navigation skills

Work Rights

Not specified

Tailored Resume

Cover Letter