Guest Experience Representative

ASM Global

Bossier City, LA, United States
Primary guest assistance
Knowledge of building policies
Distribute venue information
Provide the primary level of guest assistance throughout the venue, requiring thorough knowledge of building policies and event requirements

Job Summary

  • Provide the primary level of guest assistance throughout the venue, requiring thorough knowledge of building policies and event requirements.
  • Serve as ticket taker, usher, and information provider, including distributing programs, escorting patrons, and offering ADA services.
  • Maintain a positive and confident demeanor, initiating eye contact and smiling to ensure guests feel special and well-assisted.

Matching Summary

Provide the primary level of guest assistance throughout the venue, requiring thorough knowledge of building policies and event requirements.

Skills & Requirements

Must-have

  • primary guest assistance
  • knowledge of building policies
  • distribute venue information
  • serve as ticket taker
  • listen to guest feedback
  • provide ADA services
  • keep floors clear

Nice-to-have

  • great customer service attitude
  • flexible scheduling
  • make people feel special
  • avoid negative body language
  • confident and capable

Key Requirements

  • High School diploma or GED
  • 1-3 months related experience
  • At least 18 years old
  • Pass background and reference checks

Work Rights

Not specified

Tailored Resume

Cover Letter