Global Support Services Analyst

EpiJobs

Pune, India
Hybrid
1st and 2nd level support
Technical expertise
Customer service skills
At Epiq, your work contributes to complex, global legal outcomes

Job Summary

  • At Epiq, your work contributes to complex, global legal outcomes.
  • This is a highly technical, client support role that requires superior customer service skills.
  • We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally.

Matching Summary

At Epiq, your work contributes to complex, global legal outcomes.

Skills & Requirements

Must-have

  • 1st and 2nd level support
  • technical expertise
  • customer service skills

Nice-to-have

  • flexibility in work hours
  • collaborative team environment
  • problem-solving skills

Key Requirements

  • Minimum of 3 years customer-facing technology support experience
  • Bachelor's degree in Computer Science or related field
  • Ability to work independently and as part of a team

Work Rights

Not specified

Tailored Resume

Cover Letter