Box Office Representative/ticket Seller

ASM Global

Charlottesville, Virginia, US
High school diploma or ged required
Previous customer service experience required
Cash handling experience required
This role involves processing ticket sales and resolving customer ticket-related issues at the John Paul Jones Arena box office

Job Summary

  • This role involves processing ticket sales and resolving customer ticket-related issues at the John Paul Jones Arena box office.
  • Candidates must demonstrate excellent customer service skills while remaining calm under pressure in a loud arena environment.
  • The position requires flexibility to work irregular hours including evenings, weekends, and holidays based on the event schedule.

Matching Summary

This role involves processing ticket sales and resolving customer ticket-related issues at the John Paul Jones Arena box office.

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Previous customer service experience required
  • Cash handling experience required
  • Evening and weekend availability required
  • Strong communication skills required

Nice-to-have

  • Prior box office or ticketing experience preferred
  • Experience with computerized ticket systems preferred
  • Knowledge of mobile ticketing apps preferred
  • Ability to work independently and as part of a team
  • Professional attitude and appearance

Key Requirements

  • High school diploma or GED
  • Previous customer service experience
  • Cash handling experience
  • English language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter