As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers
Job Summary
As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers.
This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.
Cable One values the contributions of our associates and offers an excellent benefits package, including Health from Day One, Protect What Matters, and Recharge & Refresh.
Matching Summary
As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers.
Skills & Requirements
Must-have
Customer care concepts
Retention sales concepts
Respond to inbound inquiries
Telephone-based selling skills
Accurate order input
Nice-to-have
Neighborly approach
Empathetic listening
Professionalism in interactions
Collaborative work environment
Key Requirements
High School Diploma or GED
Ability to ask fact-finding questions
Working knowledge of Cable One products
Ability to remain composed in high-pressure situations