Johnson & Johnson MedTech seeks a Customer/Commercial Quality Specialist for its Orthopaedics division in Tokyo. The role focuses on ensuring product quality and compliance, while supporting new technology deployment and managing customer feedback
Job Summary
Johnson & Johnson is committed to an inclusive work environment that respects diversity and dignity of employees worldwide.
The role involves establishing and maintaining quality assurance methods to ensure stable delivery of intended products to customers and contributing to productivity and customer satisfaction through rapid response to product defects and complaints.
Following the planned separation of the Orthopaedics business into DePuy Synthes, the employee will transition to DePuy Synthes and be governed by its employment processes and policies.
Matching Summary
Match Score: 85
Johnson & Johnson MedTech seeks a Customer/Commercial Quality Specialist for its Orthopaedics division in Tokyo. The role focuses on ensuring product quality and compliance, while supporting new technology deployment and managing customer feedback.
Skills & Requirements
Must-have
Quality Management Systems (QMS)
Customer complaint management
Regulatory compliance oversight
Supplier quality supervision
Product quality improvement
Risk identification and mitigation
Quality documentation approval
Nice-to-have
Collaboration with cross-functional teams
Continuous improvement mindset
Process oriented execution
Goal attainment focus
Data analysis and reporting
Support for new technology deployment
Internal controls and audit SME
Key Requirements
Understanding of legal and J&J policy requirements
Experience in quality assurance for medical devices
Ability to manage overseas manufacturing compliance
Knowledge of product design control and manufacturing processes
Experience with CAPA and recall management
Japanese language proficiency (implied by job location and description language)