Crm Analyst

AstraZeneca

Not specified (considering potential hybrid options based on typical industry practices)
Advanced excel proficiency required
Veeva crm administration experience
Customer data quality management
AstraZeneca is seeking a CRM Analyst responsible for managing and optimizing their Customer Relationship Management platform, primarily Veeva Salesforce. The role focuses on ensuring data quality, compliance, and effective user training while supporting commercial excellence initiatives in the Cono Sur region

Job Summary

  • The role is responsible for administering and optimizing the Veeva Salesforce CRM platform used by all customer-facing roles in the Southern Cone cluster.
  • Key duties include ensuring high-quality customer data, managing medical samples according to SOPs, and supporting sales incentive processes.
  • The position requires providing training and onboarding for users while developing commercial reports and KPIs to support business excellence.

Matching Summary

Match Score: 85

AstraZeneca is seeking a CRM Analyst responsible for managing and optimizing their Customer Relationship Management platform, primarily Veeva Salesforce. The role focuses on ensuring data quality, compliance, and effective user training while supporting commercial excellence initiatives in the Cono Sur region.

Skills & Requirements

Must-have

  • Advanced Excel proficiency required
  • Veeva CRM administration experience
  • Customer data quality management
  • Medical sample management compliance

Nice-to-have

  • Salesforce platform knowledge preferred
  • Power BI reporting skills desired
  • Pharmaceutical industry commercial experience
  • Digital marketing project management background

Key Requirements

  • University degree in Systems, Statistics, Economics, or Administration
  • Intermediate to advanced English language skills
  • Experience in commercial or marketing areas within pharmaceutical industry

Work Rights

Not specified

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