Técnico De Soporte Digital Para Software Laboral

Wolters Kluwer N.V

Spain
**
Labor legislation knowledge
Payroll management experience
Digital customer support skills
** Wolters Kluwer N.V is seeking a Digital Support Technician for labor software in Spain, focusing on providing exceptional digital support to clients using the a3asesor|nom and a3innuva Nómina software. The ideal candidate should have a background in labor management, strong customer service skills, and experience with payroll processes, offering a supportive and collaborative work environment with opportunities for professional growth. **

Job Summary

  • The primary mission is to provide exceptional digital support to clients regarding labor management software through real-time chat and digital case management.
  • Employees will utilize advanced tools like Copilot to generate self-service articles and contribute to the continuous improvement of products based on client feedback.
  • The role offers a hybrid work model with three days from home, extensive training on labor laws, and opportunities for internal career growth within a multinational company.

Matching Summary

Match Score: 75

** Wolters Kluwer N.V is seeking a Digital Support Technician for labor software in Spain, focusing on providing exceptional digital support to clients using the a3asesor|nom and a3innuva Nómina software. The ideal candidate should have a background in labor management, strong customer service skills, and experience with payroll processes, offering a supportive and collaborative work environment with opportunities for professional growth. **

Skills & Requirements

Must-have

  • Labor legislation knowledge
  • Payroll management experience
  • Digital customer support skills
  • a3asesor|nom or a3innuva Nómina software
  • Degree in HR or Labor Administration

Nice-to-have

  • English language proficiency
  • AI tool usage (Copilot)
  • International team collaboration
  • Continuous learning mindset
  • Hybrid work flexibility

Key Requirements

  • Minimum 1 year customer service experience
  • Minimum 1 year payroll management experience
  • Higher education degree in HR or Labor Admin
  • Strong knowledge of labor legislation

Work Rights

Not specified

Tailored Resume

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