Customer Success Manager

Placer.ai

Remote
Base: $70,000 - $100,000 usd ote; bonus/equity: in...
Remote
Drive customer adoption and revenue retention
Manage customer journey and segmentation
Present complex data to customers
Placer.ai is seeking a Customer Success Manager to enhance customer engagement and drive product adoption for their location analytics platform. The role requires a candidate with a strong background in customer success, particularly within a SaaS environment, and offers opportunities to work remotely in a rapidly growing company

Job Summary

  • Placer.ai is transforming how organizations understand the physical world with its location analytics platform.
  • The Customer Success Manager will own onboarding, nurturing, retention, upselling, and ongoing success for all customers.
  • Join a rapidly growing company with a competitive salary, fully remote work, and a culture where innovation thrives.

Matching Summary

Match Score: 85

Placer.ai is seeking a Customer Success Manager to enhance customer engagement and drive product adoption for their location analytics platform. The role requires a candidate with a strong background in customer success, particularly within a SaaS environment, and offers opportunities to work remotely in a rapidly growing company.

Salary

Base: $70,000 - $100,000 USD OTE; Bonus/Equity: Included in OTE; Benefits: Medical, dental, vision, 401K, equity awards

Skills & Requirements

Must-have

  • Drive customer adoption and revenue retention
  • Manage customer journey and segmentation
  • Present complex data to customers
  • Use analytical tools for performance measurement

Nice-to-have

  • Entrepreneurial spirit and self-starter
  • Team-oriented with ability to work under time constraints
  • Leverage business intelligence and analytics tools

Key Requirements

  • 1-3 years of Customer Success experience
  • BA/BS degree
  • Experience working with cross-functional teams
  • Demonstrated experience presenting complex data
  • Demonstrated experience using analytical tools

Work Rights

Not specified

Tailored Resume

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