Communications Operator - Talent Pool

Metrolinx

Toronto, Canada
Start rate: $39.98phly; shift duration: 40 hours/w...
Onsite
Emergency call triage and assessment
Cctv and radio monitoring operations
Cpic and paris database access
The role involves receiving, monitoring, and triaging incoming emergency calls to ensure the safety of transit passengers and employees

Job Summary

  • The role involves receiving, monitoring, and triaging incoming emergency calls to ensure the safety of transit passengers and employees.
  • Candidates must be able to pass an Ontario Provincial Police security clearance and access confidential police information systems.
  • This is a full-time in-office position requiring flexibility to work at various locations including Toronto and Oakville on a continental shift schedule.

Matching Summary

The role involves receiving, monitoring, and triaging incoming emergency calls to ensure the safety of transit passengers and employees.

Salary

Start Rate: $39.98/hourly; Shift Duration: 40 hours/week; Type: Permanent/Full-Time

Skills & Requirements

Must-have

  • Emergency call triage and assessment
  • CCTV and radio monitoring operations
  • CPIC and PARIS database access
  • Critical public safety communicator test
  • Continental shift schedule flexibility

Nice-to-have

  • Strong judgment under pressure
  • Collaborative team environment
  • Incident command system knowledge

Key Requirements

  • Post-secondary college certificate in Emergency Telecommunications or equivalent experience
  • Minimum 12 months related dispatching/communications experience
  • Pass Critical Public Safety Communicator test
  • Ontario Provincial Police security clearance
  • Legal entitlement to work in Canada

Work Rights

Must be legally entitled to work in Canada

Tailored Resume

Cover Letter