Espec Select One

Santander UK

Barueri, Brazil
Digital customer experience
Remote customer engagement
Consultative sales
You will be responsible for attending clients at the beginning of their journey in the Select universe, ensuring a premium digital experience with a focus on convenience, efficiency, and human proximity in a remote environment

Job Summary

  • You will be responsible for attending clients at the beginning of their journey in the Select universe, ensuring a premium digital experience with a focus on convenience, efficiency, and human proximity in a remote environment.
  • Key responsibilities include attending and engaging clients 100% digitally (chat/video/app), updating clients on the Select portfolio, and conducting consultative sales of low-complexity credit, investment, and insurance products.
  • Benefits include variable remuneration (PLR + RV), Health and Dental Assistance, Food and Meal Allowance, Supplementary Pension, Life Insurance, Childcare/Nanny Assistance, Gympass or Totalpass, Transportation Voucher, and various wellness and support programs.

Matching Summary

You will be responsible for attending clients at the beginning of their journey in the Select universe, ensuring a premium digital experience with a focus on convenience, efficiency, and human proximity in a remote environment.

Skills & Requirements

Must-have

  • digital customer experience
  • remote customer engagement
  • consultative sales
  • digital tools proficiency

Nice-to-have

  • customer-centric decision making
  • driving transformation and innovation
  • agile and urgent action
  • collaborative teamwork
  • open and transparent communication

Key Requirements

  • CPA 10 (mandatory)
  • Advanced customer experience knowledge
  • Experience in remote customer service
  • Proficiency in digital service channels

Work Rights

Not specified

Tailored Resume

Cover Letter