Delivery Operations Representative

Accenture

Bengaluru, India
Onsite
Proficiency in site reliability engineering
Strong understanding of it operations
Experience with incident management
Accenture is seeking a Delivery Operations Representative in Bengaluru, India, to oversee work assignments, manage service delivery quality and costs, and drive people management activities within the delivery team. The ideal candidate should have a minimum of three years of experience in Site Reliability Engineering, along with a strong understanding of IT operations and service delivery processes

Job Summary

  • The role involves assigning and managing work assignments while driving people management activities for the delivery team.
  • Candidates are expected to perform independently and become a Subject Matter Expert (SME) in their field.
  • The position requires ensuring service delivery quality and cost management through process improvements.

Matching Summary

Match Score: 85

Accenture is seeking a Delivery Operations Representative in Bengaluru, India, to oversee work assignments, manage service delivery quality and costs, and drive people management activities within the delivery team. The ideal candidate should have a minimum of three years of experience in Site Reliability Engineering, along with a strong understanding of IT operations and service delivery processes.

Skills & Requirements

Must-have

  • Proficiency in Site Reliability Engineering
  • Strong understanding of IT operations
  • Experience with incident management
  • Knowledge of ITIL framework

Nice-to-have

  • Experience with cloud technologies
  • Active participation in team discussions
  • Ability to provide solutions to problems

Key Requirements

  • Minimum 3 years of experience in Site Reliability Engineering
  • 15 years full time education required
  • Based at Bengaluru office

Work Rights

Not specified

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