Customer Experience Representative - Lenovo Idg

INGRAM MICRO

Williamsville, NY, United States
Base: $49,500.00 - $79,200.00 py; bonus/equity: el...
Platform utilization for customer outcomes
Customer and category subject matter expert
Drive insights and actions for partners
Through maximized platform utilization, our Customer Experience Representatives are focused on delivering and maximizing outcomes for aligned customers and their vendor(s)

Job Summary

  • Through maximized platform utilization, our Customer Experience Representatives are focused on delivering and maximizing outcomes for aligned customers and their vendor(s).
  • As a Customer Experience Representative within a platform company, Ingram Micro, you will play a key role in enabling sales within a specific customer or category of products and services.
  • U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

Matching Summary

Through maximized platform utilization, our Customer Experience Representatives are focused on delivering and maximizing outcomes for aligned customers and their vendor(s).

Salary

Base: $49,500.00 - $79,200.00 per year; Bonus/Equity: Eligible for annual bonus or sales incentives and long-term incentives; Benefits: Healthcare, PTO, 401(k) with match, disability, life insurance, wellbeing benefits

Skills & Requirements

Must-have

  • Platform utilization for customer outcomes
  • Customer and category subject matter expert
  • Drive insights and actions for partners
  • Develop comprehensive product understanding
  • Collaborate with sales teams and vendors
  • Proactive customer engagement

Nice-to-have

  • Self-motivated and proactive
  • Customer-centric mindset
  • Adaptable to fast-paced environment
  • Passion for delivering exceptional service

Key Requirements

  • 2 years functional experience
  • Four-year college degree or equivalent experience
  • Experience in sales or solutions role
  • Pass drug test and background check

Work Rights

Not specified

Tailored Resume

Cover Letter