Customer Service Representative - Italian Market (m/w/d)

Maxcessinternational

Mainz-Kastel, Germany
On-site
Technical consultation on product selection
Offer calculation and order processing
Communication with global production sites
Provide technical consultation to international customers regarding product selection and application

Job Summary

  • Provide technical consultation to international customers regarding product selection and application.
  • Process offers and orders using Oracle & Salesforce, and handle customer complaints.
  • Maxcess offers a hybrid work model, flexible working hours, and 30 vacation days.

Matching Summary

Provide technical consultation to international customers regarding product selection and application.

Skills & Requirements

Must-have

  • Technical consultation on product selection
  • Offer calculation and order processing
  • Communication with global production sites
  • Complaint processing
  • Excellent German, English, and Italian skills

Nice-to-have

  • Customer and service orientation
  • Interpersonal and communication skills
  • Teamwork
  • Independent and responsible work

Key Requirements

  • Commercial or technical education
  • Approx. 3 years of relevant sales experience
  • Good PC skills in MS Office
  • Experience with Oracle/Salesforce or ERP systems is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter