Not specified (assumed to be in-office based on the nature of the role).
7+ years medical device experience
Bachelor's degree in business
Fda and iso certification knowledge
Integer is seeking a Customer Operations Manager to lead customer advocacy and improve customer experiences at their facility. The ideal candidate will have over seven years of experience in the medical device industry, focusing on customer success, collaboration with various operational teams, and driving sales growth
Job Summary
This position serves as the site-based customer champion and a key member of the Site Leadership Team.
The role requires developing unconstrained unit forecasts for the S&OP process while ensuring adherence to FDA and ISO regulations.
Candidates must possess at least seven years of experience in the medical device industry to effectively manage factory direct customers and drive long-term relationships.
Matching Summary
Match Score: 85
Integer is seeking a Customer Operations Manager to lead customer advocacy and improve customer experiences at their facility. The ideal candidate will have over seven years of experience in the medical device industry, focusing on customer success, collaboration with various operational teams, and driving sales growth.
Skills & Requirements
Must-have
7+ years medical device experience
Bachelor's degree in business
FDA and ISO certification knowledge
S&OP forecasting process expertise
Factory direct customer support
Nice-to-have
Strong leadership and team development
Cross-functional collaboration skills
Process improvement mindset
Exceptional communication abilities
Strategic account relationship building
Key Requirements
Minimum 7 years experience in medical device field
Bachelor's degree in business or related field
Knowledge of Quality Management Systems (QMS)
Understanding of U.S. Food and Drug Administration (FDA) regulations