Client Services Representative - International Process

Interactive Brokers Group, Inc.

Mumbai, India
On-site
International bpo experience
Fluent english communication
Ms excel proficiency
Interactive Brokers is a global financial services company recognized as the #1 online broker for six consecutive years

Job Summary

  • Interactive Brokers is a global financial services company recognized as the #1 online broker for six consecutive years.
  • The role involves responding to client inquiries via inbound calls, email, and online chat while assisting with account opening and funding.
  • Candidates must possess strong communication abilities and experience in international BPO environments to support clients across over 200 countries.

Matching Summary

Interactive Brokers is a global financial services company recognized as the #1 online broker for six consecutive years.

Skills & Requirements

Must-have

  • International BPO experience
  • Fluent English communication
  • MS Excel proficiency
  • Retail and professional client inquiries
  • Global exchange product knowledge

Nice-to-have

  • Strong quantitative analytical skills
  • Knowledge of securities regulations
  • Experience with Trader Workstation
  • Multi-channel support capabilities

Key Requirements

  • 2+ years Client services experience in International BPO
  • University degree (Bachelors) required
  • High level of MS Excel skills
  • Fluent English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter