Job Summary

• WGU is committed to expanding access to higher education through online, competency-based degree programs and fostering a diverse workforce of student-focused professionals.
• The Associate Student Ombuds serves as a neutral party to support students by clarifying issues, educating on policies, and assisting in conflict resolution while maintaining confidentiality and fairness.
• This full-time position offers comprehensive benefits including bonuses, medical and dental coverage, flexible paid time off, retirement savings plan, and discounted tuition.

Matching Summary

Salary

Base: $80,300.00 - $120,400.00; Bonus/Equity: Eligible for bonuses; Benefits: Medical, dental, vision, telehealth, mental healthcare, retirement savings, paid time off, parental leave

Skills & Requirements

Key Requirements

• Bachelor’s degree in related field or equivalency
• Experience in conflict resolution in professional environment
• Experience in student affairs or student-facing roles
• Experience handling student issues and escalations
• Experience maintaining student records accurately

Work Rights